Original Post: Why you have security issues built in your design, and what to do about it | by Regina Grogan | Oct, 2024
The content discusses key security concerns related to user logins on online platforms. Firstly, it points out issues with creating new passwords, emphasizing the lack of a second field for verification, leading to user frustration and security risks. Secondly, it highlights insufficient verification processes when users change their email or phone number, which could allow unauthorized changes without the user’s knowledge. Lastly, the content criticizes inadequate handling of high-risk incidents, noting that many companies have ineffective customer service systems that fail to address compromised accounts promptly, sometimes even requiring a login to access support, which is problematic if the account is compromised.
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